Transferring Your Number

  1. What is transferring my number all about?
  2. Why should I make the switch to Talk & Save wireless?
  3. Can I transfer my landline phone number to wireless?
  4. Can I transfer my pay-as-you-go wireless number to Talk & Save wireless?
  5. How does my phone number get transferred into Talk & Save wireless?
  6. Will I be able to keep my existing phone when I make the switch to Talk & Save wireless?
  7. Is every phone number eligible for porting to another service provider?
  8. What is the cost of transferring my number toTalk & Save wireless?

Answers

1: What is transferring my number all about?

A: Wireless phone subscribers are now able to retain their phone number when changing service providers. This is similar to the system which is currently in place for home and business numbers.

2: Why should I make the switch to Talk & Save wireless?

A: Here are some great reasons:

  • No activation fee (value $35).
  • Money-back guarantee (within 30 days and 30 mins of airtime or 150kb usage)
  • Keep your existing number
  • Change your plan at no charge
  • Easy to order and free delivery
  • Coverage in Canada, the U.S. and 160 countries
  • Conveniently charged to your RBC Royal Bank® credit card1
  • Earn RBC Rewards® points.
    Rewards apply to cardholders with a RBC rewards credit card. Some conditions apply.
  • Extensive coverage: on GSM network & to 94% of Canadians
  • Responsive, Canadian customer service

3: Can I transfer my landline phone number to wireless?

A: Yes, it is possible to keep the same phone number when transferring your landline phone service to wireless service.

4: Can I transfer my pay-as-you-go wireless number to Talk & Save wireless?

A: Yes, it is possible to transfer a phone number from a prepaid wireless service. But before considering a switch, you should ensure that your phone number is still active with your prepaid service provider. Please also note that any unused prepaid minutes cannot be switched over to Talk & Save wireless.

5: How does my phone number get transferred into Talk & Save wireless?

A: Call Talk & Save wireless Customer Care at 1-888-499-9620 and we will check whether your number is eligible for transferring, free of charge. If it is, we will start the process of transferring You can select the plan and phone combination that’s right for you. Talk & Save wireless will notify your previous service provider if you wish to move your number from their service to Talk & Save wireless. Please note that you are still responsible for any cancellation fees and residual charges that may be owing under your previous service provider’s agreement.

6: Will I be able to keep my existing phone when I make the switch to Talk & Save wireless?

A: It’s possible in some cases if you currently have a GSM network phone, but we recommend upgrading your phone at the time of switching to ensure the best possible wireless experience.

7: Is every phone number eligible for porting to another service provider?

A: No, not every number is transferable as some areas of rural Canada are not eligible. Call us today to find out if and when your phone number is eligible.

8: What is the cost of transferring my number toTalk & Save wireless?

A: Talk & Save wireless does not charge any fees for transferring your wireless telephone number. However, cancellation charges may apply from your current provider. You should check with them. Talk & Save wireless is not responsible for any contractual obligations and monthly fees relating to the service agreement with your previous service provider.